Journeyful.io Terms of Use

Last Updated: 25 November 2023

 

1. Introduction

Welcome to Journeyful.io, operated by Journeyful (Expressline LLC) referred to as (“Journeyful”, “we”, “us”, or “our”).

We have worked hard over the past 7 years to establish our credibility as a reputable service agency.

Our registered office is located at 1309 Coffeen Avenue STE 1200 Sheridan, Wyoming 82801.

These Terms of Use govern your access to and use of our website and services. By using Journeyful.io, you agree to comply with and be bound by these terms.

2. Services

Journeyful provides email marketing services for eCommerce brands. We are a digital marketing agency selling professional services, consulting and information. Details of these services can be found on our homepage. We believe in transparency and will always give you a full scope breakdown before we engage in a project.

3. Products and Services

Journeyful is committed to providing clear and detailed descriptions of our digital marketing services. During our initial strategy call we ensure that our clients are fully informed about what each service entails, aiding in their decision-making process and setting accurate expectations to prevent misunderstandings.

4. User Obligations

By using Journeyful.io, you agree to:

  • Provide accurate and complete information when creating an account.
  • Use our services only for lawful purposes.
  • Respect the intellectual property rights of others and Journeyful.

5. Intellectual Property

All content on Journeyful.io, including text, graphics, logos, and images, is the property of Journeyful or its licensors and is protected by intellectual property laws.

6. International Purchases and Currency Display

We support clients from many countries and currencies internationally. Mainly USD and EUR. Prices will be explicitly mentioned in the respective currency to avoid any confusion.

7. Privacy and Cookies

  • Privacy: Please refer to our Privacy Policy for details on how we handle your personal information.
  • Cookies: By using Journeyful.io, you consent to our use of cookies in accordance with our Privacy Policy.

8. Payments

Journeyful may take payment for services provided using online payment processors such as Stripe. We clearly outline the terms and conditions of any promotions or discounts offered to our clients, ensuring transparency and preventing any potential disputes. We have a wide range of services tailored for each of our clients. If you would like a detailed breakdown of our services, feel free to get in touch. To learn more about stripe visit stripe.com

Journeyful adheres to the strictest PCI standards, particularly regarding the security of payment processing. Our website employs HTTPS and other security measures to ensure the safe handling of client information.

9. Cancellation and Refunds

Our fulfillment policies, including conditions for refunds, service delivery, and cancellation of engagements, are transparent and fair. This section outlines how we handle these aspects of our client relationships, fostering trust and clear expectations.

Since we are a service business, in the event you are no longer satisfied with our service. You have a right to cancel your subscription or monthly engagement within 30 days notice or as otherwise stipulated in the marketing agreement contract that is signed when we engage your business. We offer refunds only in scenarios where a charge was made by accident on our part. We do not provide refunds on work that was already done for your brand. To cancel your service please contact us at info@journeyful.io

10. Disclaimers and Limitation of Liability

Journeyful provides its website and services on an “as is” basis without warranties of any kind. We are not liable for any indirect or consequential damages arising from your use of our services.

11. Indemnification

You agree to indemnify and hold harmless Journeyful from any claims, damages, or expenses arising from your use of our website or services.

12. Changes to Terms

Journeyful reserves the right to modify these Terms of Use at any time. Continued use of our website after changes indicates your acceptance of the new terms.

13. Governing Law and Dispute Resolution

These Terms of Use are governed by the law of the state of Wyoming. Disputes arising under these terms will be resolved by court held in Wyoming.

14. Contact Us

For any questions about these Terms of Use, please contact us at info@journeyful.io , you can also get in touch with us using the form on our homepage. We are committed to ensure easy and efficient communication with our clients.

Acknowledgement

By using Journeyful.io, you acknowledge that you have read, understood, and agree to these Terms of Use